VoiceDash Security Update: Enterprise-Grade Privacy Now Live
At VoiceDash, protecting your data has always been our top priority. With our latest VoiceDash security update, we’ve taken a major step forward by introducing enterprise-grade privacy protections for every user.
This update combines technical safeguards with a formal legal agreement, significantly raising the standard of how your voice recordings and transcriptions are handled. Whether you received our recent email or are reading this for the first time, here’s exactly what changed and what it means for you.
What the VoiceDash Security Update Includes
We’ve signed a new agreement with OpenAI that delivers two key protections:
- True Zero Data Retention (ZDR)
- A formal Business Associate Agreement (BAA) with OpenAI
These changes create a much more secure environment for your data without requiring any changes to your workflow.
Zero Data Retention – Your Data Is Processed and Deleted
Zero Data Retention is now active for all eligible OpenAI API services in VoiceDash. Here’s what that means in practice:
- The voice or text you send is processed and then deleted — it is not stored long-term.
- The AI-generated transcription or output is also not retained.
- Your data is never used to train future AI models.
This applies to both HIPAA Input (what you send) and HIPAA Output (what you receive). Only limited system logs for security purposes (such as failed logins) are kept, and they do not contain your actual content.
Major Progress Toward Full HIPAA Compliance
A cornerstone of this VoiceDash security update is the signed Business Associate Agreement with OpenAI. This formal contract establishes the legal foundation needed to handle Protected Health Information (PHI) securely.
What’s already complete:
- Signed BAA and legal framework
- Dedicated HIPAA-eligible endpoints
- Secure, approved data pipelines
What we’re finalizing:
- Internal staff training
- Final audits and operational alignment
We are in the last stages and will announce full end-to-end HIPAA compliance very soon. You can already process PHI through VoiceDash today when using our approved API services and following the HIPAA Guide.
How Secure Processing Works
VoiceDash now routes transcription requests exclusively through OpenAI’s HIPAA-compliant API endpoints. This includes:
- Encryption and safeguards that meet the HIPAA Security Rule
- Access limited to the “minimum necessary” personnel
- Subcontractors required to follow the same strict standards
This is a controlled, contract-bound environment designed for high-sensitivity use cases — not a standard consumer AI integration.
What This Means for You
These protections went live on April 23, 2026 and apply automatically when using the correct API configuration. There is no extra setup, no activation steps, and no price increase.
Important limitation: Standard ChatGPT plans (Free, Plus, Pro, or Team) are not covered by this agreement. You should not use them for PHI or other sensitive data. All protected usage must go through VoiceDash’s approved API setup.
Related reading:
Best Medical Dictation Software in 2026
What HIPAA-Compliant Transcription Really Requires
Who Benefits Most from This Update
This VoiceDash security update is especially valuable for:
- Healthcare professionals dictating clinical notes
- Legal teams handling confidential information
- Businesses managing sensitive data
- Anyone who values strong privacy protections
Final Thoughts
This VoiceDash security update represents a meaningful leap forward in data protection. We’re proud to offer enterprise-level privacy backed by a signed legal agreement rather than just promises.
We will keep you updated as we complete our final audits and achieve full HIPAA compliance. Security is an ongoing commitment, and we will continue working hard to earn and maintain your trust.
If you have any questions about this update or need help with setup, our support team is ready to assist.
Thank you for trusting VoiceDash with your voice and your most important work.
— The VoiceDash Team
FAQ
Is my data stored long-term?
No. Data processed through eligible services is not retained long-term.
Is my data used for AI training?
No. Your data is never used to train AI models.
Can I use PHI in VoiceDash right now?
Yes, when using the approved API services and proper configuration.
Do I need to enable anything?
No. These protections are active when using the correct setup.
Is VoiceDash fully HIPAA compliant?
We have completed the key legal foundation and are finalizing the remaining internal requirements.
